The Protection of Personal Information Act Compliance.

We’d like to assure you that we only collect and retain information from you that is absolutely necessary to provide you with the service or items purchased and to comply with applicable laws. We will not share your personal information other than for the purpose of providing you with a service or as required by law.

We may send you information, newsletters and promotional offers from time to time, should you not wish to receive such communications you can use the Unsubscribe link at the bottom of these emails to be removed from the mailing list.



Our website address is

We aim for full transparency on how we gather, use, and share your personal information.

Please note that this Privacy Policy does not apply to any of our suppliers, advertisers, retail vendors or their respective services that have a separate privacy policy.


We ask for basic information from you in order to contact and communicate with you.  We collect an email address, name, surname & telephone number.

We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.

We store personal information for only as long as we have a reason to keep it.


When visitors subscribe, complete a contact form or leave comments on the site, we collect the data that you provide to us in the subscription forms, comments form and also the visitor’s IP address and browser user agent string to help spam detection.


You may also provide us information when you respond to surveys, communicate with us about support questions, or post a question in our public forums.

Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services – for example when you create or make changes to your profile.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. My Trail Town uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and deliver targeted ads.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies typically last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Articles on this site may include embedded content (e.g. videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


If you purchase any item from the online store, the initial account information such as username and email address supplied is collected.

The additional payment information you supply for payment of any kind is collected on the Payfast portal and NOT stored on our database.  The process is redirected for your safety to be completed through the Payfast servers. Their privacy policy can be viewed here.


We do not share your collected data and personal information with anyone or any third party for advertising purposes.  This might change in the future and will be noted in the Terms & Conditions upon entering into subscription services.

Your profile is not made available for sale or publicly visible from our side.  Login details to your profile are supplied to the email address provided. Your profile is protected by a password of your choosing and ultimately your responsibility to keep it safe and your decision on sharing such information.

We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of third parties or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.


If you subscribe to our service, we keep your data for as long as your subscription is valid or active.

We also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.


If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Visitor comments may be checked through an automated spam detection service.

We do not sell our users’ private personal information.

Currently, we do not share your personal information with any third-party vendor but this may change in the future and you will be informed about any policy changes.


If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us.


Although most changes are likely to be minor, My Trail Town may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or the blog, or sending you a notification through email or your dashboard). Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

That’s it!

Thanks for reading.

You can view our Terms & Conditions here.